3 In 1 Spray Fan With Led Light Air Humidifier Cooler Fan

Return And Exchange Policy

As Sepetland, we want you to be completely satisfied with the products you purchase. We understand that sometimes a product may not meet your expectations or arrive damaged. To ensure a hassle-free shopping experience, we have summarized our return and exchange policy below:

1 - Eligibility for Returns and Exchanges:

• You can request a return or exchange within 10 days from the delivery date.
• The product must be unused, in its original packaging and in resalable condition.
• Personalized or customized products are not eligible for returns or exchanges unless they are due to a manufacturing defect or damage in transit.

2 - Return Process:

• To initiate a return or exchange, please contact our customer support team at the email " info@sepetland ". Briefly describe your order number and the reason for the return or exchange.
• Our customer support team will guide you through the returns process and provide you with a return merchandise authorization (RMA) number that should be included with your returned package.
• Please make sure the item is securely packaged to avoid damage during shipping.
• Return shipping costs unless the return is due to an error on our part (for example, wrong item shipped or item arrived damaged)
• will be deducted from the customer.

3- Refunds:

• After we receive and inspect the returned item, we will process your refund within 3 business days.
• Refunds will be made to the original payment method used for the purchase.
• Please note that shipping charges, if any, are non-refundable.
• If you received the item as a gift, the refund will be made to the original buyer.

4 - Changes:

• If you would like to exchange a product for a different size, color or model, please contact our customer support team.
• We will guide you through the replacement process and provide instructions on how to return the original product.
• After receiving and inspecting the returned item, we will ship the replaced item to you.

5- Damaged Or Defective Items:

• If you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery.
• We may request photographic proof of damage or defect to assist in our assessment.
• Depending on the situation, we will offer a replacement, repair or refund for the damaged or defective item.

Please Note:

• We reserve the right to refuse a return or exchange if the item does not meet the eligibility criteria mentioned above.
• For hygiene and safety reasons, certain products, such as cutlery sets or food storage containers, may not be eligible for return or exchange unless they are defective or damaged.
• If you have any questions or concerns about our return and exchange policy, please don't hesitate to contact our customer support team. We are here to assist you.

Contact us at [email protected] for questions related to refunds and returns.